Shipping policy

Shipping Policy

We are committed to providing a smooth and reliable shipping experience for every order.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Once your order has been shipped, delivery times may vary depending on your location and the shipping carrier.

Standard Shipping: 5–10 business days
Delivery times are estimates and may vary due to customs, weather, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, the size and weight of your order, and the selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.

Incorrect or Incomplete Address

Please make sure your shipping information is correct before completing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost, Damaged, or Delayed Orders

If your order arrives damaged, is lost, or has been significantly delayed, please contact us at bobbylmartin58@gmail.com as soon as possible so we can investigate the issue and assist you.

Customs and Import Fees

For international orders, customs duties, taxes, or other import fees may apply. These charges are the responsibility of the customer unless otherwise stated at checkout.